Insights - Category: Web

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Ditch New Year’s Resolutions Day

17th Jan 2019 / 4 minute read

Ditch New Year’s Resolutions Day – If You’re Already Ditching, Ditch Website Bulk Too!
Today is officially ‘Ditch New Year’s Resolutions Day’. It comes around every year on the third Thursday in January. If you’re...

the shell app graphic

UX & CX Tips to Christmasfy Your Website!

22nd Nov 2018 / 5 minute read

The UXmas of your website relies on more than the design. Good User Experience (UX) at Christmas relies on Customer Experience (CX) as well as the palpable aspects of web design.
This may offend some of you, but Christmas decorations are pretty...

christmas messaging

Competition in UX

20th Sep 2018 / 4 minute read

Competition in UX – How You Can Come Out on Top!
There is an influx of competition in the digital world, especially revolving around User Experience (UX). Let’s focus on how user experience is used to create clarity and good...

research

Stagecoach Online User Experience – Buying a Ticket!

24th May 2018 / 5 minute read

Buying a bus ticket is easy, right?
Not on the Stagecoach website! 
Three of us at the EC office have bought a monthly bus pass online for the Artington Park & Ride service into Guildford, but it wasn’t easy.

This is the typical route...

stagecoach pricing